Engagement Standards • Umar Farooq

Terms of Service.

Clear, transparent guidelines, project engagement standards, and service guarantees for software engineering collaborations.

Effective: 2026 30-Day Bug Warranty 100% Code Ownership

Milestone Transparency

Clear scope breakdown, sprint demos, and approval check-ins before each phase is delivered.

100% Code Ownership

Full source code, repositories, and architectural assets are transferred directly to you.

30-Day Bug Warranty

Complimentary bug fixing and warranty support on all scoped production deliverables.

01

Scope of Engineering Services

Deliverables & Scope

I provide professional software engineering services tailored to startups, businesses, and agency partners worldwide.

Full-Stack Web Development: Custom web applications, SaaS platforms, and APIs built with Laravel 13, Next.js 15, React 19, and TypeScript.
Mobile App Development: Cross-platform iOS and Android applications developed using Flutter and React Native.
Legacy Modernization: Refactoring older PHP/monolithic systems into clean, fast, and scalable architectures with zero downtime.
Custom ERP & Business Tools: Tailored management portals, CRM systems, and workflow automations.
Project Maintenance: Ongoing technical support, security patches, database optimizations, and server monitoring.
02

Project Engagements & Payment Terms

Pricing & Billing

All project engagements are structured with complete financial and timeline transparency.

Hourly Engagements: Standard development starting at $20/hour for focused tasks, bug fixes, or sprint collaboration with itemized progress reports.
Fixed Milestone Projects: Scoped SaaS and ERP systems broken into clear, verifiable milestones with 50% deposit and milestone-based releases.
Invoicing & Gateways: Payments accepted via Stripe, PayPal, Upwork direct contract, or bank wire transfer.
No Hidden Fees: All infrastructure costs (e.g., AWS, domain, third-party APIs) are clarified and agreed upon before setup.
03

Intellectual Property & Code Ownership

Full Rights Transfer

You retain full, unconditional ownership of all deliverables engineered for your business upon milestone payment.

100% Code Transfer: All custom source code, documentation, and database schemas are transferred directly to your private repositories.
Open-Source Compliance: Any third-party libraries or open-source packages utilized adhere strictly to commercial-friendly licenses (MIT, Apache 2.0).
Confidentiality & Non-Disclosure: Proprietary algorithms, customer data, and business logic are protected under strict NDA standards.
04

Agile Sprints & Client Collaboration

Workflow & Feedback

Effective software is built through regular communication, feedback loops, and agile iteration.

Weekly Progress Updates: Live demos, staged previews, and progress reports shared on a regular schedule.
Iterative Feedback: Reasonable revisions and refinements within the agreed scope are incorporated promptly.
Direct Communication: Fast response times via Slack, WhatsApp, Google Meet, or email during active project phases.
05

30-Day Warranty & Post-Launch Support

Quality Assurance

I stand behind the quality and reliability of all code delivered to production.

30-Day Bug-Fix Warranty: Any functional bugs or regressions identified within the original scope are fixed at zero additional cost within 30 days of launch.
Production-Ready Deployment: Assistance with deployment to AWS, Vercel, Hostinger, or your private servers with SSL certification.
Ongoing Maintenance Retainers: Optional monthly support plans available for continuous feature development, security updates, and monitoring.
06

Limitation of Liability & Fair Practice

Legal Safeguards

Fair and standard commercial terms protecting both client operations and engineering delivery.

Service Availability: Best-effort professional standards applied to ensure maximum uptime, speed, and security.
Third-Party Outages: I am not liable for downtime caused by upstream third-party platform failures (e.g. AWS regional outages, payment gateway API downtime).
Mutual Termination: Either party may terminate an engagement with written notice, with payment due only for verified work completed up to the termination date.
Transparent Collaboration

Ready to start a project with clear milestones and fair terms?

Book a 1-on-1 discovery session or send your project specifications to receive a detailed architectural plan, timeline, and proposal.